Orders are normally dispatched within 3 to 5 business days. Goods are shipped by New Zealand Post or by local courier, depending upon the location, with a delivery expectation of 1 to 3 business days. We will email dispatch confirmation and tracking details.
We develop and advertise new books in advance of their publication and availability date. You can pre-order these publications. On occasion, publications advertised to be available by a particular date will be delayed. If the delay is greater than 30 days we will endeavour to notify customers of the delay. If the delay is unsatisfactory to customers who have prepaid, then a refund will be organised.
Customers are encouraged to contact us directly with any queries
We are happy to supply orders from outside Australia and New Zealand. Orders will be dispatch by International Air which has delivery expectations of 3-21 business days depending upon your location.
We do not accept returns without prior authorisation.